Pro Tips for Smarter Customer Service

This e-book was written with every customer support agent in mind. This is a collection of our (and our partners) experiences, tips, and helpful tools to make your everyday work easier, and your customer happier. You will find things like:

  1. What is the core of customer support
  2. How to organize your time
  3. What tools are most helpful in management
  4. What approach serves best when dealing with customers
  5. How to deal with a CS crisis

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