Pro Tips for Smarter Customer ServicePro Tips for Smarter Customer Service

This e-book was written with every customer support agent in mind. This is a collection of our (and our partners) experiences, tips, and helpful tools to make your everyday work easier, and your customer happier. You will find things like:

The Whys And The Whens. Changing Your Interface LayoutThe Whys And The Whens. Changing Your Interface Layout

This e-book was created to show you how and why you should consider changing your layout. We have made research, we have gained knowledge. Here, we will share our own experience with you and we will show you how changing the layout may improve your business. What is more, it we will show you how it can may your business bloom.

Rules and Regulations in E-Business. 20 questions and answers.Rules and Regulations in E-Business. 20 questions and answers.

This e-book is a fruit of a PayLane’s expert webinar, during which Beata Marek from Cyberlaw.pl answered the participants’ questions in relation to the terms of service in the Internet business. If you are selling on the Internet, and you want to make sure that your terms of use are first class - don’t wait any longer and start reading!

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PayLane Developer Zone GuidePayLane Developer Zone Guide
PayLane Developer Zone is a place designed for developers and entrepreneurs. Here you will learn how you can implement payments on your website the easy way, how to integrate through API, and which payment services are worth trying out. You will also learn about e-commerce plugins and how to make your payment methods suit your business model.
PayLane Merchant Panel - Video Tutorial PayLane Merchant Panel - Video Tutorial
This tutorial will show you what can be found in your Merchant Panel. From the different tabs showing your processing history to others helping you in downloading your own invoice copy. Keep track of everything that happens with your funds and business alike by preventing chargebacks and refund just by keeping track of your account.
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