Full control over your payments

What’s it about?

Ded­i­cated solu­tions have lots of advan­tages − espe­cially over “aggre­gated solu­tions” − but one of the most sig­nif­i­cant is greater con­trol. If a mer­chant decides to leave the whole pay­ments aspect to another insti­tu­tion, this means out­sourc­ing and trust­ing such a com­pany. And trust­ing can be stress­ful because the mer­chant doesn’t actu­ally know what’s going on with their payments.

Our ser­vices are always ded­i­cated and direct and that’s why we allow our mer­chants to check on their pay­ments sta­tus and other impor­tant data — we have the tech­ni­cal capa­bil­i­ties. What’s more, using our API allows mer­chants to inte­grate our pay­ment sys­tems with almost any appli­ca­tions or sys­tems they use to run their business.

Full con­trol is a major advan­tage that should be appre­ci­ated by mer­chants who want to inte­grate with their own sys­tems, and users who like to get detailed infor­ma­tion about their trans­ac­tions, rea­sons for rejec­tion, etc.

What does it mean?

Inte­grat­ing with PayLane’s sys­tems allow mer­chants to import all nec­es­sary data to their appli­ca­tions. This cre­ates a wide range of pos­si­bil­i­ties, includ­ing busi­ness processes like account­ing, cus­tomer rela­tions, secu­rity and rapid response management.

Also, PayLane’s Mer­chant Panel offers much more than just basic trans­ac­tion lists. Apart from pro­vid­ing lots of use­ful infor­ma­tion (not only about suc­cess­ful pay­ments), it allows mer­chants to cus­tomize access priv­i­leges. For exam­ple, sep­a­rate user accounts can be assigned to PayLane’s mer­chant accounts so dif­fer­ent peo­ple can access dif­fer­ent data. This pre­vents sit­u­a­tions where each mer­chant is treated as one user and there­fore gets only one account which must be used by every­one in the com­pany, regard­less of their area of respon­si­bil­ity. That’s why we offer solu­tions that empower mer­chants to con­trol and sys­tem­atize the use of their cus­tomer data.

Exam­ple

A mer­chant may want to inte­grate the pay­ment sys­tems he uses with his own appli­ca­tions. Thanks to PayLane’s API, he’ll be able to trans­fer his pay­ment data to such appli­ca­tions with­out any delay or incon­ve­nience. This may be very help­ful, for exam­ple, when gen­er­at­ing invoices.

He may also wish to be able to react imme­di­ately in case of emer­gen­cies or loss sit­u­a­tions. For exam­ple, if a client can­not make a pur­chase and all his pay­ment attempts fail, the mer­chant would usu­ally be unaware. How­ever, using our API, he’s able to respond using nearly any report­ing sys­tem — includ­ing auto­matic text mes­sages to his mobile phone.

What’s more, if a mer­chant doesn’t want such fea­tures, he still may check all the infor­ma­tion needed in PayLane’s Mer­chant Panel, includ­ing the rea­sons for failed pay­ment attempts.